Mimosa's Store Policies
Security, Shipping & Returns
Below is information on shopping and ordering from Mimosa’s Online Store. If you have further questions, please feel free to call or E-mail us.
- Your Online Order will come to us through our Secure Server. We assure you that your information is secure here at the store and will only be accessible to the staff members handling your request. We will not sell, rent, or give away your name or contact information to anyone. If you would like to be placed on our e-mail list so that you can be notified of our local and online events, or sales and promotions, indicate that in the Special Instructions on the online Order Form.
- We accept all major credit cards.
- Your website order will be shipped within 5 business days of receipt (usually faster). Orders placed through our live sales on Zoom will be shipped within 3 weeks. The order will be confirmed by e-mail. You will be notified of any out of stock items at the time we process the order.
- We ship all domestic packages via United States Postal Service Priority mail (this includes insurance within the United States).
- Canadian orders are shipped first class international shipping via USPS when possible. This does not include insurance and includes only limited tracking. We cannot be responsible for lost or delayed international packages. The US postal service tracks these packages until they are sent abroad, and there is often little information available to us after that time. Canadian customers may have customs or import duties due upon the arrival of their shipment.
- As of 8/1/25 we are only able to ship within the US and Canada. Canadian customers, please be aware that due to recent tariff changes customs may now be significantly higher than in the past.
Sales Policy: Returns & Exchanges
Security
- For your protection, we use a Secure Socket Layer Protocol for transmission of all information when you use our secure checkout. After you press the Checkout Button below the shopping cart, look for the padlock either at the top or bottom of your browser window. You will see that it is "locked" when you enter our secure checkout. If you double click on the padlock, you will get even more security information.
- "I have a question about a product."
- We are always happy to talk to our customers by email or phone. Call us at (608) 256-5432. For live sale inquiries, please email.
- "I do not feel comfortable giving my credit number over the internet. Can I order by phone?"
- Unfortunately we are unable to take credit card information over the phone for security purposes. We are confident in the security & safety of our online card processor and have never had any security issues reported by customers!
Website Information: